Sometimes it’s necessary that you remember the exact conversation you had with one of your clients, partners, or someone else over the phone. But it’s not always possible to recall that conversation or to remember it exactly in the same way it happened. This is why it’s important to record the phone calls you receive or dial. Companies with maximum security of high profile work always use this logging in their offices and their employees are also advised to use some kind of recording program at home too. a phone call log is a device or software which is used to record phone call conversations for a number of purposes. Sometimes the other person is asked if the company can record the conversation and if it’s an essential element the other party is just informed at the beginning that this phone call is being recorded for security purposes. This way the company secures its position as if the other person is not aware of this recording, he can sue the company for not telling him or recording his voice without his permission.
It’s very important to understand that a civilian can’t record someone else’s conversation as he is intruding into someone else’s privacy and it’s a huge crime in many countries. But the government agencies can do this without one’s permission and there is nothing he can do about it. Intelligence agencies like the CIA or ISI always reserve the right to intrude into the privacy of anyone’s private life for security reasons. If you remember a few weeks ago, an American ex-CIA agent revealed that the American government is recording private conversations with a number of nations like China, Pakistan, and India. Although it was wrong the pentagon explained it as an essential step for the security purpose of the American nation or to prevent upcoming terrorist attacks.
Phone Call Log Format Guidelines
A Phone Call Log can be very complicated software that operates via the internet whereas a simple log is just a piece of paper on which one writes information related to the phone calls he makes or receives. For example, a company installs call logging software in its staff’s computers and cell phones to record their conversation with the clients and customers in order to improve customer care services where it also tells the employees to keep documented proof of all the calls they receive or make along with the other person’s name, phone number, duration and time of the call. There can be an extra column in front of every call in which you can include any comments related to that phone call like if you want to call him back in the next week or something.
Free Phone Call Log Templates
Check out these previews of Phone Call Log Templates in MS Word as well as in MS Word and Excel format.
General uses of a Phone Call Log in our Daily Lives:
- It helps the management to assess how the employees in the department are performing and where something is wrong which needs to be improved or changed.
- It improves the performance of employees as they have a clear knowledge that they are being monitored.
- This way the staff can be more secure and satisfied at the job and this log also helps to eliminate the threats a staff member might get.
- This way the supervisor can present a real-time example of an employee in order to teach the others lesson or to tell them how can they improve the quality of their duties.